Privacy Policy

1. Introduction

ProClean Auto Detailing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our auto detailing services at our location in Yakima, WA.

Please read this privacy policy carefully. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact information (email address, phone number)
• Vehicle information (make, model, year, color)
• Service preferences and appointment details
• Payment information (processed securely through third-party providers)
• Communication records when you contact us

Automatically Collected Information

• IP address and browser type
• Device information
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process and manage your service appointments
• Communicate with you about your bookings and services
• Send appointment reminders and follow-up communications
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send promotional offers and updates (with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (payment processors, email services)
• When required by law or to protect our legal rights
• In connection with a business transfer or merger
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Withdraw consent at any time

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.